Privacy Policy

By using our website or the services offered by Redback Travels, you are consenting to our use of such personal information as you provide to us as described herein. This document outlines the types of personal information we receive and collect when you use our services, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.

Personal information and other data we collect
  • Redback Travels collects personal information when you register for a service or otherwise voluntarily provide such information including:
    • Subscribe to one of our Email newsletters
    • Download or request a brochure or other printed materials
    • Book a trip with us
    • Refer a friend to Redback Travels
  • We may combine personal information collected from you at different times to provide a better user experience, including customizing content for you.
  • Redback Travels uses cookies and other technologies to enhance your online experience and to learn about how you use our website in order to improve the quality of our services.
  • Redback Travel's servers automatically record information when you visit our website, including the pages you visit, your IP address, browser type and language, and the date and time of your visit. We cannot identify you individually from this information. This information is used to make improvements to our site and make it easier to find the information you are looking for.
Uses
  • We may use personal information to provide the services you've requested, including sending email newsletters, or sending printed materials to your home.
  • We may also use personal information for auditing, research and analysis to operate and improve Redback Travel's services.
  • We may use photos and quotes provided by our guests for promotional materials.
  • We will not share or sell your data to 3rd parties without permission.
How is your Personal Information Protected?

All personal information is stored in secure databases at secure addresses to prevent unauthorized access. Passwords, encryption devices and firewalls protect these databases. Please note however that no data transmission over the Internet can be guaranteed to be 100% secure. We cannot ensure the security of information you transmit to us over the Internet.

Access to your personal and private information is limited to authorized employees only. We keep our employees informed about our policies and procedures. Unauthorized access and/or disclosure of client information are strictly prohibited. All of our employees are expected to maintain the confidentiality of customer information at all times.

Your choices
  • We offer you choices when we ask for personal information, whenever reasonably possible.
  • You may decline to provide personal information to us and/or refuse cookies in your browser, although some of our features or services may not function properly as a result.
  • We make good faith efforts to provide you access to your personal information upon request and to let you correct such data if it is inaccurate and delete it, when reasonably possible.
More information

For more information about our privacy practices, please email us.